PERSONAL ACCOUNTS

The personal account, as a tool for quickly solving customer problems, evaluating employees and automating document flow, significantly simplifies the implementation of business processes.

Personal account is an area of individual interaction with the client, contributing to an increase in sales and customer loyalty, where work with the client is conducted in a secure mode.
It's no secret that building a dialogue with an individual client is an important but difficult task. Targeted work with a specific client is extremely time-consuming, even with the smallest client base. Moreover, when working manually, there is a risk of leaks of confidential information.
Personal accounts simplify the process of interaction with the client, as they allow you to form targeted offers, collect feedback and maintain secure communication with customers in real time.

A personal account is a user's personal page that is accessible after authorization. The main task is to speed up and simplify the interaction between the client and the business. All information is stored there — data about the user, his actions on the site, applications, interaction history, files and documents, payment cards. Personal Account (Personal Account) is a user's workspace within the framework of a website, service or mobile application. Only the owner of the personal account has access to it.Personal accounts are being implemented in various digital solutions. Here are some examples.

Marketplaces — seller's personal account and buyer's personal account.
Online stores — the buyer's personal account.
Educational platforms — teacher's personal account and student's account.
Banking products — the cardholder's personal account.
Hotels — the visitor's personal account.
Content platforms — the personal account of the user who posts content.
Document management services (tax, public services) — personal accounts of individuals and legal entities.
Email mailing services — user's account.
Site designers — the user's account.
E—mail is the personal account of the owner of the mail address.
Transport companies — personal accounts of individuals and legal entities.

What personal accounts give to business. A personal account is the organization of a company process that was previously configured offline. But due to resource optimization and routine automation, the company moved it online. As we listed above, personal accounts can be in different digital solutions. Let's list the main features.

Unification of business processes. Thanks to the personal account, data is entered, collected and processed according to uniform specified standards. The interface "leads by the hand" of the user and does not allow him to turn the wrong way.

Collection and accumulation of customer data. The personal account can save the history of user actions — visiting pages, placing an order and paying for it, filling out a form, setting tasks. If it is necessary to restore the picture of events, it will be possible to do so. With the help of a personal account, you can study the behavior of users based on the history of interaction. This information can be used to increase loyalty, form more individual offers, and evaluate the convenience of the service.

Resource optimization. If the business processes and logic of the personal account are configured correctly, then users can solve their task independently. Imagine that instead of a personal account, the client's request is processed by an employee. Then the time to solve the problem will increase, and the number of clients served will decrease. For example, the manager will be able to work out 15 applications per working day, and the service — hundreds.

Examples of personal accounts. The personal account solves specific user tasks. Therefore, they must be taken into account when planning the possibilities of LC. This can be connecting services, checking the account balance, tracking the order, activating bonuses, viewing classes, registering for an event. The personal account is a kind of remote control of the site.

The structure and composition of the personal account depend on the functionality of the service. Before designing a personal account, we understand why it is needed and what kind of work it will do. We launch the analytics stage, where we find out the functional load on the personal account. Analytics is interviewing you and studying your target audience, researching usability, building a user path map. The analytical stage helps us understand what the business needs from the personal account and what your users expect to see there. In order not to consider ephemeral personal accounts, we will show the cases of our company.

Implementation period

within 10 days

Support

12 months

An additional tab for posting information about services, delivery or other important content. This will help you answer the buyer's questions and clear his doubts about the purchase. Use it at your own discretion.

You can remove it or return it back by changing one checkbox in the component settings. Very comfortably.

Our advantages

Answers to popular questions

Will I be able to edit the site myself in the future?

Yes, we can train your employees in all possible content edits on the site. We can also record video tutorials.

What CMS are you using?

We can work with all CMS. For each individual case, we select the best option, depending on the budget and tasks. For example, for a service site, most often, the most optimal solution is WordPress. For an online store - Opencart.

Do you work on a prepaid basis?

Yes, we work with a phased prepayment.

Who will fill the site?

The cost of development includes filling one standard page. If necessary, we can take all the filling ourselves as part of an additional service.

What is the time frame for website development?

It all depends on the size of the site and the complexity of the terms of reference. If you need a landing page, then it may take 2 weeks to develop it, if a multi-page site with complex functionality - several months

Do you have site support in the future?

Yes, you can contact us for any questions after development.

Will the site get positions in Yandex and Google?

The development service includes basic SEO optimization, which will provide the first results. But in cases where the site is young, or the niche is competitive, basic optimization may not be enough, and a deeper study will be needed.